Wicked Point LLC
62% faster approvals in 8 weeks
Softree stood up Power Apps, Dataverse, and Power Automate with ALM guardrails so Wicked Point could ship low-code solutions fast without losing control of data or approvals.
Project overview
Wicked Point LLC
Softree stood up Power Apps, Dataverse, and Power Automate with ALM guardrails so Wicked Point could ship low-code solutions fast without losing control of data or approvals.
The Client Challenge
Intake lived in email and spreadsheets — leadership could not see bottlenecks until month-end, and makers had no safe path to production.
When every team owns a different spreadsheet
Sales, delivery, and finance each tracked work in separate files. Compliance reviews meant exporting CSVs and reconciling by hand — a process that could not scale with new Virginia contracts.
- Duplicate customer records across CRM exports and local trackers.
- Discount exceptions stalled for days in personal inboxes.
- Personal flows connected to production without review or documentation.
Shadow spreadsheets
Critical KPIs were trapped in files that could not be audited, shared securely, or refreshed automatically.
Approval sprawl
Discount and scope exceptions waited days in inboxes with no SLA tracking or escalation path.
Ungoverned makers
Personal flows connected to production data without review, documentation, or lifecycle management.
Our approach
We deployed a three-environment ALM model, solution-aware pipelines, and a connector catalog before opening the tenant to citizen developers.
Governance that accelerates — not blocks
Softree paired environment strategy with reusable solution layers so Wicked Point could pilot in days and promote with audit trails.
- Dev / Test / Prod with DLP policies aligned to business units.
- Managed solutions for intake, routing, and leadership analytics.
- Maker office hours and a SharePoint playbook for guardrails.
Solution overview
How we delivered
We deployed a three-environment ALM model, solution-aware pipelines, and a connector catalog before opening the tenant to citizen developers.
Power Apps
Integrated Power Apps layer in the enterprise architecture.
Power Automate
Integrated Power Automate layer in the enterprise architecture.
Dataverse
Integrated Dataverse layer in the enterprise architecture.
SharePoint
Integrated SharePoint layer in the enterprise architecture.
What we built
What We Delivered
Intake canvas app
Role-based mobile forms with offline-friendly capture.
Approval hub
Adaptive Teams cards, escalations, and SLA timers.
Dataverse core
Accounts, projects, and immutable approval history.
Executive dashboard
Power BI with drill-through by region and service line.
ALM pipeline
Solution checker gates and automated export/import.
Maker playbook
Naming standards, connector catalog, and review checklist.
Visual proof
What we shipped
Intake, approvals, and executive dashboards now run on Dataverse with hourly refresh — makers onboard in under two hours.
Operations analytics
The outcome
What changed for the client
Outcomes leadership can see in the first quarter
Approval SLAs are visible in Power BI, and plant managers receive Teams cards when exceptions need attention — no more inbox archaeology.
We had a very positive experience working with Softree Technology. The developers were responsive and delivery was on time — the final product was exactly what we wanted.
Results
Results & Business Impact
Manual processing reduced
Data accuracy in Dataverse
Flow success rate
Shadow IT apps retired
Reference tech stack
Microsoft Power Platform ecosystem
Governed low-code components integrated with Azure — built for enterprise scale and plant-floor reliability.
Power Apps
Enterprise integration layer
Power Automate
Enterprise integration layer
Dataverse
Enterprise integration layer
SharePoint
Enterprise integration layer
Azure AD
Enterprise integration layer
“We had a very positive experience working with Softree Technology. The developers were responsive and delivery was on time. We appreciate the attention they gave our project and their great communication.”
Natasha Adams
Operations Lead · Wicked Point LLC · Virginia
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Frequently Asked Questions.
How long did governance take before users could build?
Question Answer:
Environments, DLP, and ALM were live in week two. Citizen developers started pilot apps in week three with solution checker enforced on every export.
More About UsCan this scale to additional regions?
Question Answer:
Yes — the Dataverse model and solution layers were designed for regional configuration without forking the core apps.
More About UsBuild faster with a reliable offshore engineering partner.
Partner with Softree to accelerate product delivery, modernize enterprise systems, and scale with confidence.
What we offer
Offices
Bengaluru
11th Floor, Prestige Tech Park, Platina 2 · Outer Ring Rd, Kadubeesanahalli · Bengaluru, Karnataka 560087, India
Cuttack
PLOT 5C/1283, SECTOR-10, CDA · Cuttack, Odisha 753014 · India
San Francisco
San Francisco, CA 94108 · United States
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