Professional Services

Governed Power Platform estate — live in eight weeks

Softree stood up Power Apps, Dataverse, and Power Automate with ALM guardrails so Wicked Point could ship low-code solutions fast without losing control of data or approvals.

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Wicked Point LLC hero
0%
Faster approval cycles
0 wks
Production go-live
0+
Daily active users

Client Profile

A mid-market enterprise in the IT services sector, operating across North America and managing a complex IT environment. The client partnered with Softree Technology to leverage 62% faster approvals in 8 weeks for improved IT service management and operational efficiency.

Use Cases
Process Automation
Industry
Professional Services
Project Type
Microsoft Power Platform
Scale of Operation
Multi-site professional services across the U.S. East Coast
End Users
85+ staff
Service Provided
Power Platform Development
The Client Challenge

Business Process Challenges

When every team owns a different spreadsheet

Sales, delivery, and finance each tracked work in separate files. Compliance reviews meant exporting CSVs and reconciling by hand — a process that could not scale with new Virginia contracts.

  • Duplicate customer records across CRM exports and local trackers.
  • Discount exceptions stalled for days in personal inboxes.
  • Personal flows connected to production without review or documentation.
Our Approach

We deployed a three-environment ALM model, solution-aware pipelines, and a connector catalog before opening the tenant to citizen developers.

Governance that accelerates — not blocks

Softree paired environment strategy with reusable solution layers so Wicked Point could pilot in days and promote with audit trails.

  • Dev / Test / Prod with DLP policies aligned to business units.
  • Managed solutions for intake, routing, and leadership analytics.
  • Maker office hours and a SharePoint playbook for guardrails.
Our Solution Architecture

How we delivered it.

PA
Power Apps
Integrated Power Apps layer in the solution architecture.
PA
Power Automate
Integrated Power Automate layer in the solution architecture.
D
Dataverse
Integrated Dataverse layer in the solution architecture.
S
SharePoint
Integrated SharePoint layer in the solution architecture.
AA
Azure AD
Integrated Azure AD layer in the solution architecture.
Visual Proof

Explore the Solution Through visuals

Analytics workspace
Click to expand
Operations analytics
Analytics workspace
01 // VIEWOperations analytics
Team collaboration
02 // VIEWMaker enablement session
Engineering standup
03 // VIEWSprint planning
Executive review
04 // VIEWLeadership dashboard review
The Outcome

What changed for the client.

Outcomes leadership can see in the first quarter

Approval SLAs are visible in Power BI, and plant managers receive Teams cards when exceptions need attention — no more inbox archaeology.

We had a very positive experience working with Softree Technology. The developers were responsive and delivery was on time — the final product was exactly what we wanted.

Results & Business Impact

The numbers behind the rollout.

01
Faster approval cycles
62%
02
Production go-live
8 wks
03
Daily active users
85+
Reference Tech Stack

The full integration layer.

Power Apps
Power Automate
Dataverse
SharePoint
Azure AD
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FAQ

Frequently asked questions.

Environments, DLP, and ALM were live in week two. Citizen developers started pilot apps in week three with solution checker enforced on every export.
Yes — the Dataverse model and solution layers were designed for regional configuration without forking the core apps.

Build faster with a reliable offshore engineering partner.

Partner with Softree to accelerate product delivery, modernize enterprise systems, and scale with confidence.

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What we offer

Enterprise Integration
Cloud Architecture
AI & Automation
Microsoft Solutions
Offshore Engineering

Offices

  • Bengaluru

    11th Floor, Prestige Tech Park, Platina 2 · Outer Ring Rd, Kadubeesanahalli · Bengaluru, Karnataka 560087, India

  • Cuttack

    PLOT 5C/1283, SECTOR-10, CDA · Cuttack, Odisha 753014 · India

  • San Francisco

    San Francisco, CA 94108 · United States

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