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Power Platform · Customer story

Wicked Point LLC

62% faster approvals in 8 weeks

Softree stood up Power Apps, Dataverse, and Power Automate with ALM guardrails so Wicked Point could ship low-code solutions fast without losing control of data or approvals.

62%Faster approval cycles
8 wksProduction go-live
85+Daily active users
Wicked Point LLC hero

Project overview

Wicked Point LLC

Softree stood up Power Apps, Dataverse, and Power Automate with ALM guardrails so Wicked Point could ship low-code solutions fast without losing control of data or approvals.

Project type
Microsoft Power Platform
Industry
Professional Services
Region
North America
Duration
8 Weeks
Team size
4 engineers + 1 solution architect
End users
85+ staff

The Client Challenge

Intake lived in email and spreadsheets — leadership could not see bottlenecks until month-end, and makers had no safe path to production.

Wicked Point LLC — project context

Shadow spreadsheets

Critical KPIs were trapped in files that could not be audited, shared securely, or refreshed automatically.

Approval sprawl

Discount and scope exceptions waited days in inboxes with no SLA tracking or escalation path.

Ungoverned makers

Personal flows connected to production data without review, documentation, or lifecycle management.

Solution overview

How we delivered

We deployed a three-environment ALM model, solution-aware pipelines, and a connector catalog before opening the tenant to citizen developers.

Power Platform operations dashboard

Power Apps

Integrated Power Apps layer in the enterprise architecture.

Power Automate

Integrated Power Automate layer in the enterprise architecture.

Dataverse

Integrated Dataverse layer in the enterprise architecture.

SharePoint

Integrated SharePoint layer in the enterprise architecture.

What we built

What We Delivered

Deliverable 01

Intake canvas app

Role-based mobile forms with offline-friendly capture.

Deliverable 02

Approval hub

Adaptive Teams cards, escalations, and SLA timers.

Deliverable 03

Dataverse core

Accounts, projects, and immutable approval history.

Deliverable 04

Executive dashboard

Power BI with drill-through by region and service line.

Deliverable 05

ALM pipeline

Solution checker gates and automated export/import.

Deliverable 06

Maker playbook

Naming standards, connector catalog, and review checklist.

Results

Results & Business Impact

58%

Manual processing reduced

99%+

Data accuracy in Dataverse

99.5%

Flow success rate

11

Shadow IT apps retired

MetricBeforeAfter
Report generation3–5 days manualSame-day automated
Approval cycle48+ hours emailUnder 4 hours
Data accuracy~82% spreadsheet99%+ governed
App deployment6–9 months custom8–12 weeks low-code

Reference tech stack

Microsoft Power Platform ecosystem

Governed low-code components integrated with Azure — built for enterprise scale and plant-floor reliability.

Power Apps

Enterprise integration layer

Power Automate

Enterprise integration layer

Dataverse

Enterprise integration layer

SharePoint

Enterprise integration layer

AZ

Azure AD

Enterprise integration layer

We had a very positive experience working with Softree Technology. The developers were responsive and delivery was on time. We appreciate the attention they gave our project and their great communication.

Wicked Point LLC

Natasha Adams

Operations Lead · Wicked Point LLC · Virginia

FAQ

Frequently Asked Questions.

question 01

How long did governance take before users could build?

Question Answer:

Environments, DLP, and ALM were live in week two. Citizen developers started pilot apps in week three with solution checker enforced on every export.

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question 02

Can this scale to additional regions?

Question Answer:

Yes — the Dataverse model and solution layers were designed for regional configuration without forking the core apps.

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Build faster with a reliable offshore engineering partner.

Partner with Softree to accelerate product delivery, modernize enterprise systems, and scale with confidence.

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What we offer

Enterprise Integration
Cloud Architecture
AI & Automation
Microsoft Solutions
Offshore Engineering

Offices

BengaluruSoftree Technology Pvt. Ltd.11th Floor, Prestige Tech Park, Platina 2Outer Ring Rd, KadubeesanahalliBengaluru, Karnataka 560087, India
CuttackSoftree Technology Pvt. Ltd.PLOT 5C/1283, SECTOR-10, CDACuttack, Odisha 753014India
San Francisco28 Geary St., Suite 650San Francisco, CA 94108United States

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